Microsoft's head of AI doesn't understand why people don't like AI, and I don't understand why he doesn't understand because it's pretty obvious

Is it really "mindblowing" that people are skeptical of software that consistently doesn't do the things we're told it can do?

PC Gamer
@timrichards β€œIt is difficult to get a man to understand something, when his salary depends on his not understanding it.”
― Upton Sinclair
@timrichards
Yep. My favourite current example of failed AI is Fartbook's AI search engine. It repeatedly gives worse search results on its on content than a general search engine such as DuckDuckGo or Qwant.