The concept of looking at how NYPD interacts with Twitter and users is very interesting to me. This study says it is used as a "one-way channel geared more toward information and influence than genuine engagement," as well as a space for "public expression" to paint their officers in a certain light. I think the idea of law enforcement getting a say in how they are perceived outside of the high-intensity moments of the jobs can be beneficial. (Cheng reading) #so339
However, seeing a department such as the NYPD working to portray themselves in an "authentic" way, which is ironic because the effort put in makes in inauthentic, like everyone else on social media, is kind of strange to me. It makes sense why they are doing it, but I've never thought about agencies with such authority needing to change how they are perceived since they have that authority regardless. #so339