Our investigation into Irish Department of Justice use of chatbots. The department hides behind disclaimers while deploying misleading chatbots.

And the department is not immune to the #AIHype.

One of the documents received through FOI requests makes this claim:

“Copilot doesn’t just connect ChatGPT with Microsoft 365,” but it “turn[s] your words into the most powerful productivity tool on the planet.”

https://www.iccl.ie/news/irish-department-of-justice-chatbots-mislead-people-seeking-information/

The excellent Shamim Malekmian @index whose earlier piece triggered our investigation has also written about this

https://www.dublininquirer.com/was-the-department-of-justice-using-experimental-chatbots-to-give-immigration-advice/

Was the Department of Justice using experimental chatbots to give immigration advice?

“The public should not be used as guinea pigs, particularly vulnerable groups in a legal process which could be impacted by a chatbot giving an incorrect answer.”

Dublin InQuirer
Canada rejected her permanent residence application. Her job duties were made up — by Immigration’s AI reviewer

Immigration Department decision, which openly said it used Generative AI, cites job duties of applicant that bear no relation to her actual tasks.

Toronto Star