Sigh.

In the latest saga of "tech upgrades that break unexpected things" we seem to have many reports of the latest version of Android that was pushed to many devices, including my Pixels, now having issues with sending DTMF tones down the line during calls.

"Press 2 to speak to the front desk"

"Press 9 to search for your package"

And, in my case, "This is a call from a Federal Prison. To accept this call, press 5"

^ all of these no longer seem to work, or work very inconsistently. I'm wondering if this latest version of Android is cutting off (or otherwise nerfing) just how long / how loud the DTMF tones get sent down the line.

I suspect this is the case because if I go on speaker phone and use a site like https://onlinetonegenerator.com/dtmf.html to blast tones out of my laptop speakers, all of these systems (including TruLinks/CorrLinks) work just fine.

And yes I have tested using a DTMF Tone Generator app on my phone itself. It doesn't work. Likely something about the Dialer app muting local phone sounds and not passing them along down the line.

Arg.

Anyone else out there facing this?

UPDATE: A couple days later and now this seems to work just fine again everywhere. I am not sure what's up, but I'm glad I can talk to Kara more easily again. 👍