DominusOfMegadeusRecommendations for active noise cancelling Bluetooth capability over ear headphones with mic? Hi quality audio for music is a must.
KrudlerPlantronics PLT Focus. You can get them cheap af because people lose the dock and you don’t need it.
The noise canceling is the best I’ve ever experienced. Not to say it’s the best of all time it’s just the best of the ones I’ve tried over the years.
This is interesting, because back in my days as a member services rep on the phones, they gave us some new plantronics headsets at one point, and the audio was startlingly good! Like several coworkers and me were mentioning it to each other.
Dr JekellLikely because bad audio on a phone call can slow things down as the call taker/recipient tries to understand what the other is saying.
Plus people get pissed off when they have to repeat themselves multiple times.
So it ends up being cheaper to get good quality headsets so people stay “happier” and the employee can take more calls.