Renaud ChaputSep 19, 2025

RE: https://mastodon.social/@Mastodon/115230366976982724

After a lot of work and discussions, I am very happy that we are finally announcing our hosting and support offerings to help institutions (cities, government, universities, corporations, non-profits…) get on Mastodon and into the Fediverse.

It will help the Mastodon organisation become more sustainable in the long run, but also provide an easy (easier?) path for those entities to come onboard and embrace open social media.

Show threadRenaud ChaputSep 19, 2025

After many interviews with such organisations, the main roadblocks for them to join the Fediverse are:
- understanding what it is
- figure out their strategy (number of accounts, do they want their own server, define related policies…)
- figure out with their IT department if they want to host it (and if yet, how to do so), or delegate the technical parts to a 3rd party
- be able to open support tickets and know they will get an answer.

Now we can provide all of that 🎉

Show threadRigantona
@renchap
This is excellent news. Thank you.
Sep 19, 2025 at 5:40pmWeb