My Bank Recently Changed Their Interface to Move Money Between Accounts

https://lemmy.world/post/35594848

My Bank Recently Changed Their Interface to Move Money Between Accounts - Lemmy.World

It has been the sensible order of choosing the source account then choosing the destination account. Now they’ve switched it to where you have to first choose the destination account then choose the source account. I understand this shouldn’t be a big deal but my brain just absolutely rejects it and even knowing full well they’ve made the change on several occasions I’ve moved money the wrong way. Sometimes without even realizing it for days. I don’t think this is simply a muscle memory thing that I’ll eventually get used to; I feel like it’s fundamentally nonsensical and I’m curious if it’s just me. Or am I just being a stubborn old man stuck in his ways?

Honestly, picking the destination first makes more sense.

But the primary law of UX is you don’t change shit up on people. I’d have taken a stand if I was on that team

Curious why you think destination first makes more sense.

I just can’t get over the idea that when you move a thing to a different place, you go to where the thing is first so you can take it to the new place.

Sure… If I want $300 in an account, that’s my goal. I don’t want to decrease another account by that amount

So my goal is to move X money into Y account, or maybe all but X money into Y account

The second half is where it comes from. It’s not the goal, it’s the means

But again as I said, flipping this is a worse solution than either direction

We have very different brains in regards to this subject.

When I pay for something (moving money) the first thing to do is choose the source. Cash, credit card, venmo, etc. Only once I've decided that can I pick where to move it... The cashiers hand, credit card machine, scan a venmo barcode, etc.

It’s funny, in all your examples, the need to pay comes first, then your selection of the source.

Like the cashier extends his hand, so the destination is clear, then you think about the source. The credit card machine is clear, then you choose which of your cards to use. The venmo scanner is there, then you choose how to fulfill that.

I think you’re adding more layers to this than what is actually required.

To move money from a to b. Not why it needs to be moved.

To pay a cashier you need to get your money/payment first. That’s the source. Handing it to the cashier is the destination.

Everything else you’ve mentioned is a why and has no bearing on the movement of payment.

That’s my…O2 anyway