ccunningSep 8, 2025

My Bank Recently Changed Their Interface to Move Money Between Accounts

https://lemmy.world/post/35594848

My Bank Recently Changed Their Interface to Move Money Between Accounts - Lemmy.World

It has been the sensible order of choosing the source account then choosing the destination account. Now they’ve switched it to where you have to first choose the destination account then choose the source account. I understand this shouldn’t be a big deal but my brain just absolutely rejects it and even knowing full well they’ve made the change on several occasions I’ve moved money the wrong way. Sometimes without even realizing it for days. I don’t think this is simply a muscle memory thing that I’ll eventually get used to; I feel like it’s fundamentally nonsensical and I’m curious if it’s just me. Or am I just being a stubborn old man stuck in his ways?

Show threadtheneverfoxSep 8, 2025

Honestly, picking the destination first makes more sense.

But the primary law of UX is you don’t change shit up on people. I’d have taken a stand if I was on that team

Show threadBCsven

If you think of it in physical terms , when you move something you have to grab it from its source then go to the destination.

Like even moving money to pay for something, you take out of your wallet and hand to the cashier.

Even computer filesystem management is: copy source destination, move source destination

Sep 8, 2025 at 3:23amWeb
Show threadAzzuSep 8, 2025
Can also think like this, “I have an invoice that I need to pay. So I need to pay to there, let me figure out where to get the money from”, i.e. impetus-based thinking instead of process-based thinking.
Show threadBCsvenSep 8, 2025
This is in a personal bank account though not inter company business
Show threadtheneverfoxSep 9, 2025

It depends on how you look at it, and how it’s presented

You don’t fill a hole by grabbing dirt and finding a hole, you realize you need to fill a hole, and then you grab/buy materials to fill it in with.

It’s just a matter of approach. You can frame it in either direction

Show threadBCsvenSep 9, 2025
You still have to move dirt from source to destination, especially if there are multiple holes. But yeah maybe they should have a UI toggle