I need to get a new bank. #BangkokBank is such a bad service… they were just easy to set up. I don’t have the same fears of the account closures against tourists, DTV or ED visa holders, but more just how everything is handled. I just tried to send a response email to them in their UI… but the UI is TIS-encoded which means I can’t use English punctuation. When trying to submit you get an error of unsupported characters with no position, & after 15 minutes you are automatically signed out even in the middle of tasks like email without a popup to prevent the refresh, just lost data—& considering the amount time spent trying to construct without punctuation is annoying.

What’s the response I’m trying to make? I asked why SMS is the the 2FA option & how to use it abroad. They said to turn on roaming (expensive). I was trying to yell yet again that at to do the industry standard of FIDO2/TOTP. These aren’t subject to SIM swapping making them more secure, but also aren’t proprietary & do not require a phone, a phone plan, or trusting the phone carriers. Same bank also tries to tell me root/admin access on my phone is unauthorized behavior as if they were the owner of my phone, not me.