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AC went out yesterday. The company that installed it 6 years ago got a technician out the same day. Yay! Service call was $185 (boo, But hey, they have expertise I don't and overhead people deserve to get paid so I can live with it). Guy arrives and diagnoses a bad capacitor.

Cool so far, except:

Capacitor costs $389. (That's the part, in addition to the $185 service call.) I do a web search and find the exact same capacitor for $32 at my local Ace hardware.

I call the company and ask what I'm missing. They say that they need to mark up the part cost because of overhead, trucks, travel, etc. Me: But that's what the $185 is for. Them: (mumble mumble mumble).

I asked the tech, if I run to Ace Hardware a mile away and I'm back in 15 minutes, will you stick around and just install the compressor I buy instead of the one you stock? Him: no problem....
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