JGStew@caseyliss whenever I have issues with AirPods or beats and I have AppleCare I go online and I contact AppleCare chat and I convinced them that they need replaced and I ask for Advanced replacement they put a hold on my credit card and send me replacements and I send back my existing ones it generally takes one day.
Casey Liss@jgstew I went to do the same, but for the life of me, I couldn't find where the chat is on their website. :|
@caseyliss you have to go through Apple support page and eventually can get to chat after selecting the product and issue. There is also a support iOS app. https://getsupport.apple.com/products