Ever wondered why car ergonomics have gone down the drain as touch screens replaced buttons to drive down costs? This reader comment on an FT article on the topic says it all.
@CoolSWEng If those designers were not drivers then it’s likely they either cycle or take public transport. Those types of commuters are actually far more aware of driver distractions than drivers. The problem as always is the car company and where they prioritise resources. They have moved too many controls to the touchscreen simply because it’s far cheaper to manufacture. This is at the cost of road safety and ergonomics. UX designers have far less clout than shareholders.