Enterprise UX is messy. But it doesn’t have to be painful!

I joined a live Q&A with UXtweak last week, to talk about all the challenges of Enterprise UX: internal tools, politics, legacy systems, and what to do when you’re the “make it pretty” person in a room full of engineers.

Didn’t watch the session? No worries. It was recorded, and I I wrote a post with 12 takeaways from the talk.

https://stephaniewalter.design/blog/overcoming-challenges-in-enterprise-ux/

Here’s the short version:
1. Enterprise UX is not consumer UX, delightful is not the priority
2. Complexity is real, don’t simplify it away
3. Politics aren’t optional, you need to learn how to navigate it.
4. Kill the bandwagon effect
5. Be visible. Be early. Be everywhere.
6. Feed people: literally and figuratively
7. Design for roles & tasks, not personas
8. UX maturity takes time, be patient

9. Want to break silos? Map the journey
10. Research is strategic: use it to steer, not just validate
11. Collaboration with other is strategic
12. Enterprise UX metrics focus on employee's efficiency

➡️ Read the full article and get the detailed version, with quotes you can drop in your next meeting: https://stephaniewalter.design/blog/overcoming-challenges-in-enterprise-ux/