angry sales guy: hey, what gives. I was reading the minutes yesterday and you recorded `and was written for sales (if they can read..?)`.. that's not professional.
me: well, I write all the customer facing stuff.
asg: ... so?
me: and I write all of the training material for all teams downstream of engineering
asg: .. and?
me: so what I write is arguably the most important, most exciting content that engineering produces.
asg: Look, I don't see-
1/
me: and then there was <time> when you asked me for <special thing> and I _know_ you didn't read it because it turns out I assumed x instead of y and the customer called support because of it and I got blamed....
asg: well, ok no I did-
me: so if Im producing arguably the most important content for our field and service teams and our _customers_ and your job is to be intimately familiar with our product... then if you're not reading the material I can only assume its because you _can't_.
2/
If you're #selling or #productmanaging a thing that costs _tens of thousands of dollars_ and you haven't read the fucking #manual then you're not doing your job, $0.02. #ChangeMyMind.
3/3
Third spruce tree on the left