@sschoener Great example of what happens when user feedback is taken at face value.
I can almost guarantee each of those different search functions is the result of a user saying “searching is bad, here’s *my* preferred solution” and a dev going “sounds good, lets implement it so this user is happy”, without having somebody take a step back and recognize that people are having trouble with the search and to figure out the common factor/how to improve it.
End result: mess of a UI.
@sschoener fun fact: we take all user feedback very seriously (even if we can’t immediately address it), but we ~never implement user-suggested solutions as-is. You would not believe the mess of checkboxes and pet features Superluminal’s UI would be by now if we did implement all user UI suggestions.
Sometimes this annoys people in a “why can’t you just …” kinda way, and the answer is that this is how we prevent becoming part of a thread like this in ~10 years :P
@daniel_collin @rovarma @sschoener Yes! Users are (approximately) always right when they describe a problem, but often don’t have full context to identify a “good” solution.
It’s common for feedback to start off in “solution space” but pushing the conversation into “problem space” is usually a good idea.