ZDNet: Phone satisfaction falls to 10-year low – and AI is only partly to blame. “If you’re not as happy with your current mobile phone as you used to be, you’re not alone. A recent American Customer Satisfaction Index study showed that overall cell phone user satisfaction took a big step back this year from 82% to 78%. That might not sound like a huge drop, but it’s the lowest satisfaction […]

https://rbfirehose.com/2025/06/08/zdnet-phone-satisfaction-falls-to-10-year-low-and-ai-is-only-partly-to-blame/