dantheclammanVCs are starting to partner with private equity to buy up call centers, accounting firms and other "mature companies" to replace their operations with AI
GlitchSeems like they may be hurting themselves in the long run, I hope it fails miserably
Sure. But in the meantime, calls will get worse.
True innovation in the area of making existence even more miserable, as if using phones for support wasn’t bad enough on its own already.
FredselfishJust tried call a appliance service fucking told me that customer service was now all AI no human. I fucking hung up.
No no. Don’t just hang up. Tell us who it was so we can ALL avoid buying their products.
Sears appliance repair.
…that only raises MORE questions!!! Where the hell did you even FIND a Sears in 2025??? I thought they went out of business around the same time Toys R Us did. Like, 10 years ago.
Me too, but I called for appliance repair anc it redirected me to the local Sears repair. searshomeservices.com/…/refrigerator-repair-servi…
That deters people from using call centers, which saves the firm money.