I am so glad I got out of IT before AI hit. I don’t know how I would have handled customer calls asking why our chat is telling them their shit works when it doesn’t or to cover their computer in cooking oils or whatever.

And only after they banged their head against the AI for two hours and are already pissed will they reach someone. No thanks.

Thank god I can troubleshoot on my own.

When VC and PE call a company or industry “mature” it means they don’t see increasing revenue, only something to be sucked dry and sold for parts. To them, consistent revenue is worthless, it must be skyrocketing or nothing. If you want to see this in action right now, look what Broadcom is doing to VMWare. They also saw VMWare as a “mature company”.