Mastodawn

Colorado utility regulators voted Wednesday to begin monitoring the reliability and customer service performance of the state’s largest electricity provider, Xcel Energy.

https://coloradosun.com/2025/05/15/xcel-energy-service-problems-colorado-puc-monitoring/

Xcel says it has moved to solve service problems. Colorado regulators want to verify the progress.

Hoping to reverse a trend that included unresolved billing problems and long power outages, Xcel has hired 170 agents and plans to add more

The Colorado Sun