Matt WilcoxMar 25, 2025

Have people over 45 realised how bat-shit-insane phone calls are yet?

“It’s perfectly normal that anyone at any time can interrupt my life with absolutely no context and has to be engaged with exactly then and at no other time”

Have they realised that “why don’t people call my business if they’ve been on the website” is because entire generations of people *hate phone calls*? It’s the most hostile form of communication?

No joke; you won’t get my business if I have to call you. Or you call me.

Show threadJustin 😸Mar 25, 2025
@mattwilcox I have 3 residential vendors I need to call today, which I've been putting off for MONTHS because I hate it all, so I have now decided to throw away my entire afternoon to these tortures.
Show threadMatt WilcoxMar 25, 2025
@onyxraven I feel you. I get so anxious with anything phone related. Especially after being very close to getting scammed over one.
Show threadJustin 😸
@mattwilcox the worst is when a vendor has a contact us form on their site, or an email address, but it obviously never gets checked. And then you call and it just goes to voicemail. None of this makes it easy to work with them. The thing is there are absolutely excellent small vendor CRM systems out there, but they must be just expensive enough that its not worth the initial hurdle (even though it'd probably increase their overall revenue).
Mar 25, 2025 at 4:30pmWeb