"If you were a product person at IBM or Xerox, so you make a better copier or computer. So what? When you have monopoly market share, the company's not any more successful.

So the people that can make the company more successful are sales and marketing people, and they end up running the companies. And the product people get driven out of the decision-making forums, and the companies forget what it means to make great products. The product sensibility and the product genius that brought them to that monopolistic position gets rotted out by people running these companies that have no conception of a good product versus a bad product."

- Steve Jobs

@ret y'know, i always thought that folks such as Steve Jobs were predicting the future of the tech industry decades before such things we deal with now were commonplace. I've never been much of an Apple guy outside of their vintage products from the 80s and 90s, but I really do think that Apple during the 80s, 90s and 00s had actual products that could last for generations, with the only real things that go wrong being capacitors, PRAM batteries or brittle plastic after a couple of decades. these days it's like you buy an Apple device and it works, but only in the sense that it'll work really well for a little bit, then after a while, it'll still work, but it'll be knackered to hell and back.
@ret @emilvolk Jobs experienced the enshittification firsthand. It’s why he was forced out the first time. He knew how to play the game and politics with the money people eventually.