In a nutshell
@jasongorman
I don't really get it, but it sure does sound nice. What's the aha-moment here about the anti-proportional relationships between efficiency, effectiveness, needs and resources that I am missing?
@joe_vinegar
@jonm @yala @jasongorman @joe_vinegar
"The Goal" by Eliyahu M. Goldratt is a business novel that delves into the notion of process optimization for the organization as a whole rather than going after individual parts that result in overall inefficiencies resulting from resource bottlenecks at critical times.
A fire department is a good example of a seemingly wasted resource, except of course when you have a fire.
The cost of having a resource idle is often far outweighed by the consequence of having it unavailable.