In a nutshell
@jasongorman
I don't really get it, but it sure does sound nice. What's the aha-moment here about the anti-proportional relationships between efficiency, effectiveness, needs and resources that I am missing?
@joe_vinegar
@yala @jasongorman @joe_vinegar An efficient system does not waste resources, at the possible expense of not meeting every need. An effective system meets every need, at the expense of some of the resources being idle sometimes (“wasted”).

@jonm @yala @jasongorman @joe_vinegar

"The Goal" by Eliyahu M. Goldratt is a business novel that delves into the notion of process optimization for the organization as a whole rather than going after individual parts that result in overall inefficiencies resulting from resource bottlenecks at critical times.

A fire department is a good example of a seemingly wasted resource, except of course when you have a fire.

The cost of having a resource idle is often far outweighed by the consequence of having it unavailable.