🔗One of the most important things to understand about accessibility is how people use the web.

The HMRC accessibility team built these interactive personas that show what completing tasks is like on inaccessible services https://personas-prototype.herokuapp.com/

Personas - Accessibility personas

@hdv These are great. I love being able to try the improved versions afterwards, because it's so clear right away what the improvements are and why they are better. Experiencing them is more effective than just reading about them, probably.

@hdv Great stuff.

Is it open to reporting of typos?