Have you had that "Upcoming price change for your Microsoft 365 subscription" email yet? They want to charge you an extra 50%ish for AI features, and they do *not* make it easy to find the way to turn it off. It took me minutes of searching - this is a particularly evil dark pattern.

"Switch plan" just lets you pick between annual and monthly billing. You want "Turn off recurring billing" and then "Current subscription without AI".

You're welcome. Please boost for others.

@timixretroplays I wish I'd seen this last month when I was in Perth and could have changed my parent's subscription. I looked and couldn't find it, and was somewhat time constrained so breaking it wasn't an option.

My father once thought his keyboard was broken because he wasn't reading the "this document is read only because the licence key for Word has expired" message (they'd been on holiday and not used the computer for some months). So despite his many other skills I am wary of doing anything that might leave his tech in a non-working state. (Also I suck at doing tech support for my parents. I have very little patience because THEY JUST WON'T LISTEN ARGH)

@abstractcode @timixretroplays That is already a non-working state.
@tessarakt It was possible to get the licence reapplied, just frustrating. I have many and varied views of my parents' continued use of Office but they're not going to change now.