Two thoughts on this: first, it’s interesting that other industries are now profiting off corporations like Walgreens successfully blaming shoplifters for their price gouging & bad practices.

Second, it’s an interesting time for a CEO to get mouthy in public.

@rebeccawatson Remember that paying to check luggage and the other assorted nuisance fees associated with flying exist to boost airline profits. They're the same as charging admission to your flight's gate.