I want to start a conversation about this.
What's better for a company: A disposable product that can be repurchased, or a reusable product whose refills you can buy as many times as you wish?
Either way means profit, as selling refills ensures a customer base, while building a good product that's reliable, albeit prone to breaking but sells for cheap, ensures people will buy it over and over again. Take, for example, Pilot's iconic V5 pen. (Thread)


