@nathanpbostonNov 3, 2024
After being sent in circles for an answer to a simple eligibility question about the residential #ConnectedSolutions #DemandResponse program by #MassSave and #Eversource, including MassSave.com sending me to Eversource.com then Eversource sending me to dead end, I sleuthed and found that they’ve outsourced customer support to energyhub.com. Waiting on an answer now six days from inquiry from #EnergyHub.
https://www.masssave.com/en/residential/programs-and-services/connectedsolutions
Show thread@nathanpbostonNov 3, 2024
Tip: the dead end was/is [email protected]
Show threadCommercialSolarGuyNov 3, 2024
@Nathanpboston - what is your question?
Show thread@nathanpbostonNov 4, 2024
@CommercialSolarGuy here’s what I asked:
Show threadCommercialSolarGuy
@Nathanpboston - I don't deal with thermostats, only the battery side, so I need to ask a friend. If I can get a useful answer I'll let you know.
Nov 4, 2024 at 1:04pmWeb
Show thread@nathanpbostonNov 4, 2024
@CommercialSolarGuy thank you!