Reasonable people can agree that “trust your eyes” is not a robust nor repeatable nor scalable real-world method of measuring web performance, right?

…right?

@zachleat uh yeah. My first instinct is that person is doing trickery.

@zachleat Exactly.

Had users complaining on the latency/lag of a server.

"It just feels slow" isn't quantitative method of measure.

You don't want to know how many meetings we had with upper management do to people reporting "it just feels slow".

The next week, after just observing, not changing anything, they said it was good again.

Technology is the easy part of this equation. The people are the problem.

@zachleat trust *my* eyes? These things are barely functioning.

@zachleat You clearly don't have my eyes!

They're very reliable. Sometimes.

@erikKroes my eyes are most reliable when they’re looking at something that confirms my biases
@zachleat Given the strength of my eyeglasses prescription, I don’t even trust my own eyes.
@jgarber eye witness testimony is always super reliable
@zachleat But trusting Zach's eyes is robust and repeatable and ....maybe scalable if we clone you. 👀
@cthos you’ve made two mistakes here 😅
@zachleat
[voice of Jira from the ClickUp ad]
“Come on! It’s not thaat bad!”