@show In case you didn't notice it looks like Enel X (the company that destroyed JuiceBox) is officially shutting down.
http://www.juiceboxnorthamerica.com/
I won't shed a tear for this company but it looks like the end is near for existing JuiceBox EVSEs.
I have two (bought the 2nd just before they forced the dreaded update). They both work for now but I expect that we will no longer be able to change any settings for them in the future.