IlandarGenerative AI hype is ending – and now the technology might actually become useful
IndiBronyTo be fair, it is useful in some regards.
I’m not a huge fan of Amazon, but last time I had an issue with a parcel it was sorted out insanely fast by the AI assistant on the website.
Within literally 2 minutes I’d had a refund confirmed. No waiting for people to eventually pick up the phone after 40 minutes. No misunderstanding or annoying questions. The truncated version went:
“Hey I meant to get [x] delivery, but it hasn’t arrived. Can I get a refund?”
“Sure, your money will go back into [y] account in a few days. If the parcel turns up in the meantime, you can send it back by dropping it off at [z]”
Done. Absolutely painless.
So how “intelligent” do you think the amazon returns bot is? Gerbil level or human level or beyond?
NostraDavidSmarter than Zork, worse than a human. Faster response times than humans though.