LPT: Say "Complaint" to get through to customer service.

https://lemmy.world/post/18313895

LPT: Say "Complaint" to get through to customer service. - Lemmy.World

We’ve all been there. Something goes wrong, so you call customer service. What answers is a bizarre, arcane mess of an answering machine where you have to puzzle out exactly how company x categorizes customer issues when all you want is to talk to a human being. Saying “Complaint” cuts through all of that, but you might need to wait on hold for a bit. Just make sure you’re nice to the person on the other end.

I just curse out the machine voice with all my pent-up frustration until it sends me to a real person and then it’s easier to be kind to the person who rescued me from robot hell.
This used to work better, but some places still detect curse words and cut through the phone tree.