I'm looking for recent examples of Cloudflare not responding to verified complaints of abuse by customers using its service, particularly its pass-through service. Additionally, how does Cloudflare's abuse policy compare with those of competitors such as Fastly? Please text me on Signal at DanArs.82 or DM me here.

@dangoodin I can provide the Cloudflare narrative: They state that they aren't the justice system, and as a provider of critical internet infrastructure becoming one would be a bad idea:

- https://blog.cloudflare.com/why-we-terminated-daily-stormer
- https://gizmodo.com/cloudflare-ceo-on-terminating-service-to-neo-nazi-site-1797915295

I, personally, agree with this perspective, though notably Cloudflare has deviated from these principles on occasion, eg. in the case of KiwiFarms.

https://torrentfreak.com/daily-stormer-termination-haunts-cloudflare-in-online-piracy-case-170929/

Why We Terminated Daily Stormer

Earlier today, Cloudflare terminated the account of the Daily Stormer. We've stopped proxying their traffic and stopped answering DNS requests for their sites. We've taken measures to ensure that they cannot sign up for Cloudflare's services ever again.

The Cloudflare Blog
@eb @dangoodin sounds like they shouldn't have been allowed to become critical Internet infrastructure.
@swift @dangoodin what is this statement in direct response to? their stated policy of not making ethical calls, or their occasional divergence from said policy?
@eb @dangoodin the former, primarily. If it isn't appropriate for them to take that responsibility, then they shouldn't be in that position.

@swift @dangoodin I think my argument hinges upon the assertion that Cloudflare is a critical infrastructure provider. If they, in this position, begin making judgement calls, this is a slippery slope, as there is no objectivity in ethics. For instance, a homophobe might request Cloudflare stops protecting a LGBTQ site because think of the children. It’s just not their role to make these choices

1/?

@swift @dangoodin This argument also hinges on the fact that the anti-DDoS infrastructure is free. I think the “we can’t make decisions about who we take money from” argument is weak.

To make an analogy, the former is building a wall for protection around a city but excluding populations you as ruler find unfavorable.

The latter is a fencing company that builds fences around homes that pay them to do so