[CLOSED] [MINOR] BT :
Drop for some BT customers

https://aastatus.net/42700

At 11:20 we saw a number of customers drop and reconnect. We're investigating the cause.

This was caused by a network problem on our end. We're still investigating the root cause, but whilst some switch ports were being shut down, we experienced packet loss over one of our BT host links for a few seconds which caused some BT connected customers to drop their connection and some others to had a few seconds of packet …