Margaret O’Mara, a historian at the University of Washington:
“[T]he digital economy is, at the end of the day, human — made up of code and machinery designed, directed, and occasionally drastically disrupted by human decisions and imperfections.”

https://www.washingtonpost.com/technology/2024/07/19/microsoft-outage-crowdstrike-vulnerability-modern-life/

The existential angst of the global tech outage

The global Microsoft outage is the latest reminder of the fragility of the complex systems that rule our lives.

The Washington Post