LucasWaffyWafTech support workers, what are your favorite stories from your time in the industry?
RedactedMe: Here’s the URL for the web service I’ve just deployed. I’ve set up users and permissions so just copy it into your browser and you should see a very similar system to what you’ve been trained on with all your data in there.
Customer: All I’m getting is a blank screen.
Much panicking and headscratching later…
Me: Waaaiiiiittt, did you press Return/Go after copying the URL?
Customer: That was not in the instructions.
bizarrolandAnytime you make something foolproof, the universe makes a better fool.
PEBKAC is the only universal truth…
PICNIC is the other universal truth
I know pebcak but not picnic.
Problem in chair not in computer :)