NemeskiMost consumers hate the idea of AI-generated customer service
ZierAI can only give you the options it was programmed to give. A Human is able to actually think and find a solution or direct you to a solution.
Your options are less with AI for customer service.
AI works best for applications that it is tailored for. But expecting it to "think" like Humans do is so far off. AI is being fed so much biased information and that is not "thinking" or learning.
Your options are less with AI for customer service.
AI works best for applications that it is tailored for. But expecting it to "think" like Humans do is so far off. AI is being fed so much biased information and that is not "thinking" or learning.
it can give you other options too.
I went through a phase of making the ai robot agree with me that it was the “email flange” that was causing my issue before transferring me to an operator.