Story Time: Job #5: Part 3: Managed Security Provider - Monitoring

Introduction Monitoring.. I had not had much exposure to monitoring so far in my career at this point. Either because I was on the Helpdesk and so our monitoring consisted of a user phoning us up to complain that "$THING IS DOWN!!".. or because there was already a mature monitoring set-up (or monitoring was siloed off into their own team). This story is similar to the last part about Email in that there was a Monitoring set-up.