NemeskiMcDonald’s will stop testing AI to take drive-thru orders, for now
JeenaI think those kiosks with the big touch screen and the mobile apps work pretty well already, I always rather use them and see a picture what I can order instead of talking to the person.
BeigeAgendaI use them but they are still made to be annoying
megopieI prefer just saying “can I get a medium #2 combo, please.” And being done with it.
That may be fine for regular customers, but what about the rest of us who don’t have the menu memorized?
The menu is right in front of you, glowing, with pictures and big numbers next to each item.
The menu is 6 foot across, above the counter where you order, glowing, with pictures of each item and number next to it
And changing pages while you’re trying to parse the cacophony of choices and options.
Most menus are fixed paper with back lighting not changing displays, most of the places that have the new displays added them at the same time as the touch screen stations.