McDonald’s will stop testing AI to take drive-thru orders, for now

https://lemm.ee/post/34843884

McDonald’s will stop testing AI to take drive-thru orders, for now - lemm.ee

I think those kiosks with the big touch screen and the mobile apps work pretty well already, I always rather use them and see a picture what I can order instead of talking to the person.

I fucking hate them.

They’re designed for people who are about 5’0". They take so much longer than speaking the order to a person, especially if you have any customizations to add/remove.

0/10, avoid at all costs.

I like customizations on the touchscreen. I’ve had several experiences where I tell the cashier what I want including customizations only to get my order and realize that the order wasn’t entered in properly. The touchscreen ensures that the order is at least entered properly.