Today in #HotelBathroomUX, this Minneapolis hotel’s soap etc. dispensers in the shower. The lighting was dim, these were mounted down low, and I had a heck of a time figuring out which was which.

As with the name tags at this conference, it would be better if the most important label was really big!

Also from the #HotelBathroomUX realm: last year I stayed in a hotel with this array of soaps etc. mounted in the shower. Two of them contain peppermint oil, and one is body wash.

Peppermint oil is an irritant to mucus membranes. This is Russian shower roulette.

@waldoj Ah, The Hamilton
@zubakskees Nailed it
@waldoj I remember those well. It took me maybe 20 seconds to place them. They were not good.