Mastodawn

Jason Koebler May 23, 2024

Scoop: I obtained the contract Samsung requires independent shops to sign to buy phone repair parts from them.

It requires:

- "Daily" dumps of customer data
- The "immediate destruction" of any phones a shop comes across that has third-party parts

https://www.404media.co/samsung-requires-independent-repair-shops-to-share-customer-data-snitch-on-people-who-use-aftermarket-parts-leaked-contract-shows/

Samsung Requires Independent Repair Shops to Share Customer Data, Snitch on People Who Use Aftermarket Parts, Leaked Contract Shows

The contract requires repair shops to "immediately disassemble" devices that have parts "not purchased from Samsung."

404 Media

@jasonkoebler a contract of that kind would be illegal in most countries I can think of. To demand tampering with the private property and disclosure of private information of a 3rd party is at least void, if not considered to be incitement.

Do you know where that contract is used?