Mastodawn

Jason Koebler May 23, 2024

Scoop: I obtained the contract Samsung requires independent shops to sign to buy phone repair parts from them.

It requires:

- "Daily" dumps of customer data
- The "immediate destruction" of any phones a shop comes across that has third-party parts

https://www.404media.co/samsung-requires-independent-repair-shops-to-share-customer-data-snitch-on-people-who-use-aftermarket-parts-leaked-contract-shows/

Samsung Requires Independent Repair Shops to Share Customer Data, Snitch on People Who Use Aftermarket Parts, Leaked Contract Shows

The contract requires repair shops to "immediately disassemble" devices that have parts "not purchased from Samsung."

404 Media

@jasonkoebler > People have a right to use third-party parts under the Magnuson Moss Warranty Act, for one thing, and it's hard to square this contact language with that basic consumer right.

It's not hard, it's impossible. The contract is not legally enforceable on its face. More corporate overreach where they believe contract is king.