Mastodawn

Jason Koebler May 23, 2024

Scoop: I obtained the contract Samsung requires independent shops to sign to buy phone repair parts from them.

It requires:

- "Daily" dumps of customer data
- The "immediate destruction" of any phones a shop comes across that has third-party parts

https://www.404media.co/samsung-requires-independent-repair-shops-to-share-customer-data-snitch-on-people-who-use-aftermarket-parts-leaked-contract-shows/

Samsung Requires Independent Repair Shops to Share Customer Data, Snitch on People Who Use Aftermarket Parts, Leaked Contract Shows

The contract requires repair shops to "immediately disassemble" devices that have parts "not purchased from Samsung."

404 Media

@jasonkoebler "Would a customer bring their phone in to be repaired only to have it destroyed?"

That's the stuff of a dark comedy dystopia right there