@Quinnypig The opt-out is also weasel-wordy, as you can opt out from *Global* models -- are there non-global ones?
If you are covered under the GDPR, Article 28 allows you to audit them to a reasonable degree and request a Data Protection Impact Assessment (DPIA/TIA) under Article 35.
I sent the mail and got this text with the confirmation. Not sure how comforted I feel...
May 17, 2024, 7:24 AM PDT
Thank you for reaching out to Slack support. Your opt-out request has been completed.
For clarity, Slack has platform-level machine learning models for things like channel and emoji recommendations and search results. We do not build or train these models in such a way that they could learn, memorize, or be able to reproduce some part of customer data. Our published policies cover those here (https://slack.com/trust/data-management/privacy-principles), and as shared above your opt out request has been processed.
Slack AI is a separately purchased add-on that uses Large Language Models (LLMs) but does not train those LLMs on customer data. Slack AI uses LLMs hosted directly within Slack’s AWS infrastructure, so that customer data remains in-house and is not shared with any LLM provider. This ensures that Customer Data stays in that organization’s control and exclusively for that organization’s use. You can read more about how we’ve built Slack AI to be secure and private here: https://slack.engineering/how-we-built-slack-ai-to-be-secure-and-private/.
Kind regards,
Corey Quinn
Richard "RichiH" Hartmann
Fox Trenton 🎱