4 months durability for an $800 phone!

https://lemmy.world/post/15431732

4 months durability for an $800 phone! - Lemmy.World

My old $250 Motorola G9 Power phone lasted almost 4 years with only very minor scratches. Obviously in that period I have dropped it a few times, especially getting out of the car, where the phone sometimes work itself out of my pant pocket while I drive. But no problem, despite cheap plastic back and Panda glass front. Then I bought my $800 glass back Xiaomi 13T Pro in January, and I loved the phone for the camera and good specs. But alas after only 4 months, and single drop of just 30 cm while sitting on the porch, the glass back immediately cracked! The back now looks like an ugly mess, and the high water resistance is very likely gone too. For sure the last time I buy a phone with a glass back!!! I wonder why it’s so popular, and I curse the media for reviewing the Samsung Galaxy 2 as “feeling a bit cheap”, because the back was synthetic, and drop tests showed it was 10 times as durable as the iPhone with its glass back. Samsung did it right in the beginning, glass backs are a curse. PS: I don’t use condoms for my phones, if they need that for daily use, it’s an obvious design flaw!!!

It’s like we can’t have good phones. If you want Headphone Jack, SD card, Message LED, and synthetic back, you can’t get a phone with good camera, GPU and water resistance at the same time.

Why are phone makers so hostile to their own users?

Because if they give you everything you want, you’ll fix it and update it and you won’t buy another phone for like 8, maybe even 10 years. And that would destroy their short-term profits, which would obviously be disastrous. No, it wouldn’t kill the company or even require a single employee to be laid off, but the profits though 🥺
Google will stop supporting the android distro long before you have had it for ten years
And it isn’t like the materials are the problem either. If they can make water resistant phone with glass they sure should be able to do it with plastic, right? But nope.
Well we would have premium metal back phones, but metal backs interfere with the other gimmick “wireless” charging

The Galaxy S5 had flagship specs, SD card slot, 3.5mm jack, IP67 water resistance, and a removable battery via a durable polycarbonate (plastic) back cover.

It was roasted by reviewers for being made out of “non premium” materials.

Motorola is doing a lot of what you are looking for. And they’re a lot cheaper than the competition
Yes I really liked my Motorola phone, but I wanted a better camera, and now Motorola uses those IMO shitty curved screens except on a few cheaper models.
The Sony Xperia phones offer IP68 with an SD card slot and a 3.5mm port. They just have poor software support and cost a shit ton.
The newer Sony phones have improved software support of 3 OS & 4 years of security updates.
That's good then. Still kind of low, but not terrible like before.

The Samsung Galaxy Xcover Pro has all of those things plus a removable battery and can take a serious beating. I used to throw the phone almost daily to demonstrate it’s durability. The sides got dents and gouges, but I never once had a crack in the screen. The newer Xcover 6 Pro has all of the same features as well as an iPhone 12 quality camera.

I managed to kill one after breaking the charging port (ironically not related to years of repeatedly being thrown at concrete) and got a Unihertz Titan. Its basically an oversized modern Blackberry 8830 and has the same durability, battery life, and a physical keyboard. No removable battery unfortunately and the camera sucks though.

Never heard of the Samsung Xcover 6 Pro, that looks very interesting. But I don’t think it’s a match to the Xiaomi 13T Pro spec wise.

Another thing is that now they make “vegan leather” as the new “premium feel”, which of course won’t break like glass, but it still doesn’t have nearly the durability of a decent synthetic/plastic back, which IMO feels great to hold and makes the phone lighter and despite being better it’s cheaper.

With the glass you get extra weight, and with a cover, you get extra bulk and weight on top of that.
It’s drives me nuts how insane this design decision to use glass is! Vegan Leather isn’t that much better, I had the LG G4 with leather back, and it got pretty ugly after a couple of years. But at least that could be easily changed/swapped by the user. And according to every source I can find, vegan leather has lower durability than real leather.

Vegan leather is such crap and I say that as a vegan. I DO always put my phone into a full vegan leather wallet case, but I absolutely will go through a case or 3 before I chuck the phone.
I wish they could come up with a more honest term for it than “vegan leather”. Call it “upholstery vinyl” or something. Frustrating how there’s no good standard quality grades for that stuff too. Like, the seats in my Prius don’t wear the way my belt and my boots do, and they’re all made of pleather vinyl.
It’s called vegan because it’s made from mushrooms or plants. The vegan option for my Xiaomi 13T pro is allegedly based on apple peel.
Yeah, you have to either buy a case or buy a ruggedized one. The sexy glass ones are just to look good in ads and in stores.

Yes I agree, and I added this to my post:

The glass back is supposedly there to give a premium feel to the phone. But because it’s fragile, people have to use a cover, but with the cover, the premium feel of a glass back is gone anyways?
How is glass back not a design flaw?

I wouldn’t say it’s a flaw, but an intentional decision. They expect you to buy a case aftermarket.

Is it shitty? Maybe. But people also like being able to choose a personalized case, which you can’t get with a ruggedized phone. If you don’t care about that, I’d look at ruggedized phones like what Cat makes: www.catphones.com/en-us/cat-s62-smartphone/

My Moto held brilliantly without being ruggedized and without a case. And that’s despite it is big 6.8" screen and relatively heavy with 220 grams.

I’d say it’s absolutely a flaw, to chose a material that is way way worse and yet more expensive.
As I write in my post, with a case, there is zero advantage to the glass back, and you don’t get any premium feel from it.

How about a nice aluminum frame with a plastic back? You can still use your personalized case with them but they aren’t really needed if you don’t want one. This was pretty much the whole industry until 2015-2016
Makes phone feel slippery too, which make some feel like it’ll pop out of my hands.
Yes, usually plastic backs have texture, that actually make them quite comfortable to hold IMO. Also the texture can be made so it looks very cool.
Also plastic backs aren’t usually just cheap plastics, they are high quality synthetic materials.
Plastic backs are also both thinner and lighter. Which all in all makes it the way superior material even over aluminium.

Glass backs are the dumbest idea in the history of stupid.

The only way things like that could be defensible if they were easy to replace (bring back Moto-Z style magnetic backs!), but since phones are all held together with glue now, that’s not a thing.

I think my Samsung Galaxy S10e did it right. Glass back for the feel, attached to a removable and replaceable plastic back panel.
Wow I didn’t know that, I agree that sounds like a great idea.
Wireless charging is really good though...
It’s great for stuff like car phone holders. It sucks for basically every other use case. In particular, it means you can’t easily pick up, use, and put down your phone and maintain charging.

In particular, it means you can’t easily pick up, use, and put down your phone and maintain charging.

I strongly disagree. While you can’t “maintain charging”, it’s extremely easy to change from charging to using and back again. If you want to use your phone while charging, wireless charging doesn’t make sense, but if you want to quickly use your phone (like sending a quick text), it’s nicer than having a cable attached.

I have one of those slanted chargers for desktop use, so while I'm at my desk, I just set it there (bonus that the screen is kept visible in case of a call or message)

It's reasonable to use it while it's charging on the stand, though I wouldn't enjoy doing anything landscape (it will still charge it's just very precise)

Definitely cannot deny the utility of a regular power cable if you are in bed or something and you really want to use it while charging.

A glass back is not necessary for wireless charging. There’s many materials that can fit there, the glass choice is purely for “premium” feel.
Oh okay. Well that is neat then.
Premium, aka so slippery it immediately goes in a case.
There is nothing premium about glass, that’s marketing lying to you. It’s designed to break easily being smooth and fragile, to make the phones more disposable.
And probably stiffness. Aluminum would both scratch more easily than glass and bend/dent more easily

Yes glass doesn’t bend or dent because it shatters. I had a Note 4 with an aluminum frame and never needed a case. I used it for 5 years before upgrading and still own it (it still works). The aluminum frame and plastic back are by far the most durable combination I’ve used thus far and it survived many drops hard enough to leave small gouges in the aluminum.

Now I have a thick ass case on my modern phone because it probably wouldn’t even survive a fall onto the carpet without some protection which is a huge downgrade in my opinion.

Anecdotally, I used to have an aluminum and plastic phone (HTC Evo) with no case. I didn’t abuse it, but one of the few times I dropped it, the screen shattered. Since then I’ve had other phones, most with glass backs, and all have had rubber-edged cases. No screen shatters (though the back of one of them did crack). And I’ve definitely been less gentle with them.

Glass back is a premium design feature because it breaks easily, and customers who buy premium phones are expected to be rich enough to just buy another phone.

It’s a profit making feature.

Much like luxury cars, nobody actually expects BMW or Mercedes to last more than 3 years. People who buy them are expected to trade up for the latest model every few years.

Same with luxury fashion. Absolutely some of the cheapest and fragile clothing I’ve ever seen come from big fashion brands. And nobody cares, because by the time they break, they’re out of style and the buyer will be updating their wardrobe anyways.

If there’s one thing I’ve learned, expensive luxury items = cheap and breakable. Midrange products are where the customers tend to be concerned with longevity and value.

Searching in google

why do phones have glass backs And all the top results explain why in a single sentence: wireless charging.

You can’t have wireless charging with metal backplates, hence the glass, which is often not your ordinary glass but things like gorilla glass which is much harder to crack.

I know it still sucks; I have an iPhone 12 that was still in great condition after 4yrs, never used a case on it; but one day at the pool of my son recording a video and dropping it just right cracked the back. I just stuck a dbrand sticker onto the back to hold the glass in place and it continues to work without issue!

That’s a bullshit Google result, because my phone doesn’t have wireless charging, and glass backs were used before wireless charging even existed.
Also you can easily have either synthetic like plastic or vegan leather. And my Phone is made with Gorilla glass, and it cracked anyways with a drop of 30cm!
So nothing in that explanation holds water.
Wireless charging and contactless payments are the main reason manufactures switched from metal covers to glass.
The only reasons people use glass are scratch resistance and because plastic "feels cheap". I also hate this transition to glass and am glad my Fairphone doesn't have one.

Wireless charging and contactless payments

I bet both wireless charging and NFC can work through the screen glass.

plastic “feels cheap”.

You know what both “feels cheap” and looks cheap? Answer A bulky case and a broken glass back.

Interesting idea to put wireless devices under the screen, but I don't think it would be easy to implement. There would be a lot of interference with screen circuits. Also no phone usage while charging. I think it's better if they stay on the back.
This is fake. Glass is not the only material that can do wireless charging. There exist plastic phones that can wirelessly charge. In fact. Your wireless charger is very much probably plastic, not glass.

A few years ago my wife left her caseless Samsung S7 Active on the top of her car & took off with it still up there. Fell off the roof while she was doing highway speeds. She actually managed to back track to find her phone just in time to watch a box truck run straight over it.

It still worked fine. Gained a single scratch.

OK I had to look it up, that phone also has a glass back. That’s impressive, I wish I had been as lucky.
My phone should have better glass than that one, but it broke from little more than looking at it wrong.
No it didn't.

I just watched a review to find out, and that says it did.

www.youtube.com/watch?v=1sgeM6DsV40&t=69s

Samsung Galaxy S7 Review!

YouTube
Since my first moto g like 10 years ago, I only buy moto g since they are really resistant, I drop it all the time and I have never broke the screen in those 10+ years and like 3 different moto phones.
I was pretty happy with mine too, great value. But mine was with flat screen/front glass, I’m a bit reluctant about the curved screens. That’s something we used to curse like the plague on old tube televisions. To bring that shit back is almost as insane as glass back IMO.

I wonder why glass back is so popular,

They are being hyped up by marketing because people easily fall for it. Even you:

Then I bought my $800 glass back Xiaomi 13T Pro in January

It works the same as with cigarettes: people think it’s cool. Most don’t care about the rest. Easy money for the suppliers.

Good for you for calling them out on their bullshit. Anyone else with a history of dropping their phones from their pockets (and yet buying a flashy glass back (and refusing to protect it with a case (and referring to it as a condom))) will benefit from reading about your awakening and they might go for something different.

Just remember, if you fell for this one, you might fall for another marketing gimmick unless you pay more attention.

Even you:

No I didn’t fall for it, it was absolutely on the negative list, and I’ve avoided glass backs on all my previous phones, but this time I couldn’t, without making heavy compromises in other areas.
Except for the Vegan leather, which is almost guaranteed to become ugly within a year. So I bet on the glass as the lesser of 2 evils.

Good for you for calling them out on their bullshit.

Thanks, I’ve actually done that since 2011.

Just remember, if you fell for this one, you might fall for another marketing gimmick unless you pay more attention.

I didn’t fall for it, it was the least bad option I thought, because otherwise I’d have to compromise on other things.

I feel you. It’s not practical to buy a phone that doesn’t have some aspects that I hate (like a notch or punch hole, glass back, or an absurd overabundance of cameras).

Same deal with small phones. There hasn’t been a viable option in close to a decade. So yeah, I’ve bought some stupidly large phones. What’s the alternative? A “compact” phone that’s still too big to comfortably use one-handed? Not much of a choice.

Reminds me of the tiny or non-existent pockets that are so common in women’s clothing. Yes, there are some options, but they are few and far between, and it’s not like pocket size is the one and only priority.

PS: I don’t use condoms for my phones, if they need that for daily use, it’s an obvious design flaw!!!

You don't use a condom because you know you'll get a girl pregnant, you do it on the slim possibility. There's always going to be outliers, and refusing to prepare for the possibility because it's remote is playing with fire. It's asking for a worst case scenario when the preventative measures are so very easy out of pure arrogant principle.

The only difference here is, you’re born with the tools you have, so you use what you need to make them do what you want. He bought this one specifically with the flaw when others without the flaw are available (though with different specs or price).

I see this post as a rant by someone who didn’t do some research, refused to use what was available to protect the purchase, and is blaming the manufacturer for them buying it.

Doesn’t change the fact that glass back is a design flaw. Yes obviously I should have used a case with this stupid phone, but I didn’t have to with any of my previous phones, 14 years with smartphones with full glass fronts. most of which I’ve had for about 3 years. But they all had plastic/polymer/leather backs. None of them ever broke, because I’m generally careful. If I drop them, it’s from my pants pocket while sitting down, so it’s a low drop, just like it was in this case. Except the phone broke its back because it was made of glass. I have small scratches on my old Motorola for being dropped at the exact same angle, a phone that cost a fourth of my current phone!!!