New blog post “Apple started cheating me out of App Store bundle purchases”
TL;DR I've discovered that starting in February, Apple mistakenly subtracts the price of the previously purchased app twice from the proceeds of a "Complete My Bundle" purchase, thereby causing me to take a loss on each such bundle purchase. This accounting change has cost me thousands of dollars over the past few months.
@lapcatsoftware that’s just horrible. I hope this gets sorted out!
Do you know how much customers actually paid?
Did Apple take more money from customers than they paid out to you, or did the customers also get money credited when they bought the bundle? (which would be worse)
@lextar No, the customer transactions are all correct. The only problem is at the developer payment end.
Customers never got a “refund”. They always just paid the Complete My Bundle price. The refund amount is only ever shown on the developer side.
Jeff Johnson
Alexander Blach
Aaron Pearce