🚨 noyb has filed a complaint against the ChatGPT creator OpenAI

OpenAI openly admits that it is unable to correct false information about people on ChatGPT. The company cannot even say where the data comes from.

Read all about it here 👇

https://noyb.eu/en/chatgpt-provides-false-information-about-people-and-openai-cant-correct-it

ChatGPT provides false information about people, and OpenAI can’t correct it

noyb today filed a complaint against the ChatGPT maker OpenAI with the Austrian DPA

noyb.eu

@noybeu This is an interesting one!

When you use your phone's next word prediction and use it to write about someone, do you expect the text to reflect reality?

And can you then go to Google and tell them the text from next word prediction needs to be changed according to GDPR?

How is ChatGPT different?

Their marketing doesn't change that fundamentally it's just doing next word prediction.

@djh @noybeu Their marketing changes their legal obligations, though. If they have created an expectation that this contains information, then they have an obligation to ensure the information is correct.

@po8crg
Worth noting a case in Canada where an air traveler asked the robotic customer service if they get a reduced price for going to a funeral or something like that. Robot said yes. Then the airline later said something like “no, the bot lied… we will not honor the terms the bot gave”. Court sided with the consumer. There was no marketing here and that bot was expected/obligated to be truthful.

So some people must be looking forward to a fun hobby of coercing chat bots to make too-good-to-be-true promises.
@djh @noybeu