Generative AI could soon decimate the call center industry, says CEO

https://lemmy.world/post/14771687

Generative AI could soon decimate the call center industry, says CEO - Lemmy.World

Wait until generative AI tells a customer to touch electricity.
Idk— Tesla directed autopilot to disengage the moment before a crash, to ensure that the driver was held responsible. I sadly doubt any corpo would pay for its mistake
It’s plausible, but a quick DuckDuckGo didn’t find anything about this. Do you have a reference?