rant - upset -exploitation - crisis lines

I called US nationwide hotline #988 to see for myself what consent is requested for "doing" anything w/ call data. None. Only standard "call may be monitored or recorded for quality purposes". Yet federal NIH is funding corporate "research" involving "AI"-assist. What grift & insult to persons when at their most vulnerable.

The next insult will be when #988Lifeline #Vibrant approves or #SAMHSA funds this anti-human tech w/in these tender, vulnerable spaces. Training & staffing is the answer. No "AI" should come between hurting people & those who are helping. It's not possible for consent to such tech. #CrisisLines

I'm not against technology, but this pressure to force " #AI " everywhere, including crisis lines, is hurtful, damages trust, and brings far-reaching consequences, much of it invisible.

Just one example of a current research project that deeply offends me:
https://classic.clinicaltrials.gov/ct2/show/NCT06299384

The Use of Voice-Based AI in 988 Crisis Counseling - Full Text View - ClinicalTrials.gov

The Use of Voice-Based AI in 988 Crisis Counseling - Full Text View.