Because I've seen 2 different examples of this in the past 5 minutes, so it's not directed at anyone specifically. Just because someone says they're feeling bad doesn't mean they need advice, especially if it means suggesting they're wrong in some way, as advice by it's very nature usually must. If a person was wrong about something, they'll usually figure it out on their own later when they're thinking more objectively.
@Fragglemuppet hoping whomever was upset is feeling better about the situation or has at least found a way to make peace with it.